Last updated October 16, 2026
Members can submit questions before your live event starts, and ask them during the session. Questions in advance is on for every live event. There is nothing to switch on.
Using it is entirely up to you. If the questions that come in do not suit the session you planned, ignore them. Nothing breaks, and nobody is told you did.
We hope it is useful. For most teachers it is the only chance to hear directly from the people who will be in the room before they are in it.
This is a first version. We will update it as we see how teachers use the questions they receive.
In this guide
Read what came in | Say where questions go | Tell them when you'll answer
Read what came in before you go live
Check your questions well before the session, not five minutes before you go live. They are most useful while you can still change what you planned to teach.
Shortlist three or four to pin
Pick the ones that open up the material rather than the ones with a quick answer. Having them ready means you are not scrolling and reading cold while the room waits. Pin them as you read them so everyone can see what you are answering.
Look for themes, not just individual questions
If six people ask about the same thing in different words, that is your session telling you where to spend your time. Shape the teaching around it rather than saving it for the end.
Answer the common questions inside the session
A theme that comes up repeatedly is often better woven into what you teach than handled as a question. People who did not ask it still needed it.
Set aside anything you will not get to
Some questions are too personal, too far off topic, or need more than a live session can give. Leave them. You are not obliged to work through everything submitted.
Say out loud where questions should go
Members will default to the chat. Unless you tell them otherwise, real questions get buried between hellos and heart emojis, and you will miss them.
If you want questions in the question feature, ask for them there, out loud, early in the session. Something as simple as this works:
"If you have a question for me, tap the question button at the bottom of your screen rather than putting it in the chat. That way I can see them all in one place and I won't miss yours."
Say it once at the start and once more before you move into answering. People arrive late, and people forget.
Why it matters: questions submitted through the feature sit in their own list, separate from the chat. You can see them all, pick the one you want, and pin it so everyone knows what you are responding to. A question typed into the chat during a busy session is gone in thirty seconds.
If you would rather run everything through the chat, that is fine too. Just be clear about it, so people are not splitting their attention between two places.
Tell them when you will answer
If you do not say when questions get answered, people assume now. They submit, then wait, then watch you carry on teaching and wonder whether you saw it.
Name the moment early:
"Send your questions through whenever they come up. I'll teach for the first half hour and then spend the last fifteen minutes going through them."
This does two things. It stops people waiting on you, so they can settle into the session. And it protects your teaching, because you are not breaking your own flow every time something arrives.
A few things that help
- Pick a structure and say it: questions at the end, a pause in the middle, or answered as they come
- Give a rough time rather than a vague promise. "Around the 30 minute mark" beats "later on"
- Signpost again as you get there. "Right, let's go to your questions" tells everyone the moment has arrived
- If you run short on time, say so. "I won't get to all of these today" is better than leaving people hanging
If you would rather take questions as they come, that works. Just say that too, so people know they can jump in.