Some payment processors require postal codes to be entered as numbers only. If your postal code wasn't accepted, try removing all letters and spaces, keeping just the numeric digits.
How to format your postal code
Here are some common examples:
- SW1A 1AA → enter 11
- EC1V 7JY → enter 17
- M1 1AE → enter 11
- B33 8TH → enter 338
Using only the numeric characters should allow your payment to go through. If you're still having trouble, reach out to us at help@insighttimer.com and we'll help sort it out.