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Why Can’t I Join a Group?

If you’re having trouble joining a Group, it’s usually because the Group is set to Private.


Private groups require approval from the Group Admin before new members can join. Make sure you’ve tapped Join Group and submitted your request.


If your request is pending, you’ll need to wait for the Admin to approve it.


If you’re still experiencing issues after requesting to join, please contact our Support team so we can assist you further.

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Last updated: 2026-02-24 13:20:03 +0800