If you’re unable to access MemberPlus features, first make sure you are logged in to the correct account.
If you’re signed in correctly and still experiencing issues, please try restoring your purchase:
Open the Insight Timer app.
Tap the menu icon (☰) in the top-left corner.
Select Settings.
Tap Subscription & Donations.
Select Restore Purchases.
If the issue continues, please contact our Customer Support Team and include the following:
• The email address you use to log in
• A copy of your subscription purchase receipt
Our team will review your account and assist you as soon as possible.