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Help, I forgot my password.

Resetting your password is easy:

Via the app

1. Select 'I already have an account' on the opening screen of the app.

2. Tap 'Forgot password'.

Via the website

You may reset your password via the website.

If you can't remember your login email address, please get in touch with us here and provide us with the following details:

  • Your Profile display name
  • Description of your Profile photo
  • Location as set on your Profile

Your password should not be greater than 14 characters, without spaces or '@' symbol.

Make you're using the same email address you registered with. We suggest checking your spam and social folders within your email. If you still haven’t received the email password reset, please submit this form with your current login email address, and a member of our Support Team will manually send you a reset password link.

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