Community About Insight Timer What is Insight Timer? Why do people prefer Insight Timer? What free features does Insight Timer offer? How much does Insight Timer cost? Can I use Insight Timer offline? How do I purchase a Course on Insight Timer? Is there a web app for Insight Timer? How do I use Insight Timer widget? Beta Tester Program Join our Beta Tester Team! Referral Program What is Insight Timer's referral program? Who can participate? What referral reward do I receive? What referral reward do my friends receive? What is MemberPlus? How do I participate? How do I share my referral link with my friends? My friend received the referral link, now what? I did not receive the reward after referring my friends Can I refer a current user of Insight Timer? What if I am an Insight Timer teacher What are the terms and conditions of this referral program? My question is not answered Product Updates and Media Kit Keep up to date with new releases. Access our Media Kit Meditation for Beginners How do I start my meditation practice? Is there a particular way I should breathe during a meditation? When is the best time to meditate? Getting Started Help, how do I create an Insight Timer account? I'm getting an error when trying to register. Why do I have to register to use the app? I have an older device, am I able to use Insight Timer? Can I use Insight Timer on my desktop or laptop? How do I add a location to my Profile? Can I change my language settings? What is a tagline? Help, how do I find and connect with friends on Insight Timer? How do I send a 'thanks for meditating' message? Can I use the app on my Apple Watch? Can I use the app on my Android Watch? Is Insight Timer available in other languages? What is Daily Check-in? Can I connect Insight Timer to smart speakers? Is Insight Timer compatible with Google Fit? Library I don't want the screen to automatically darken. How do I find guided meditations for beginners? My search keeps displaying nothing found. How do I view my last played Tracks? Can I use the Timer offline? How do I manually add a Timer session? Why can't I hear the interval bells? I'm not comfortable with religious or spiritual content. I would like to change the background image for the Timer. Can I browse and listen to meditations in international languages? How do I set a reminder to use the Timer? How do I rate and review a track? How do I add extra time if I go over my set duration? Can I edit my rating and review? I don't want to see who I meditated with after my session. Why are my reviews not showing for tracks I rated and reviewed? Help, my session wasn't logged. I don't want my duration to appear alongside my Timer activity. Can I log extra time if I carry on meditating after a guided meditation has completed? I am new to meditation. How long should I set my duration for? Help, how do I set a Meditation reminder? I would like to setup a warm-up time. I downloaded a track, but it displays as failed. Where do I select an Activity Type? Can I play guided meditations from my desktop or laptop? How do I make the bell sound multiple times at the start or end of my session. My Recently Played is not updating. Why would I use interval bells during a session? How do I create interval bells? How do I set up random Interval bells? Tracks stop playing after my Android device goes to sleep mode. How do I edit / rename interval bells? I want to learn more about the types of Practices on the app. How do I set up repeating interval bells? I want to learn more about the Benefits offered on the app. Can I slow down / speed up the time between bells? I want to learn more about the Origins of meditations on the app. Help, how do I create a Meditation Preset? How can I edit an existing preset? How do I rename a preset? Help, how do I remove a Preset? I don't want a set duration assigned to my session. Where do I find the Timer? My Bookmarks, Playlists, and Downloads How do I Bookmark a track? How do I find my Bookmarks? How do I create a Playlist? How do I add tracks to my Playlists? Can I remove a guided meditation from My Bookmarks, that no longer exist? I want to remove a track(s) from My Bookmarks. Help, my Bookmarks aren't refreshing. How do I access My Downloads? Is there a limit to how many tracks I can download? Can I access My Downloads on multiple devices? Why are my tracks not downloading? Help, how do I remove a track from My Downloads? If I delete and reinstall the app, will I lose My Downloaded tracks? Help, how can I delete a playlist? Help, how can I share my playlist? Member Plus What is Member Plus? Is there Insight Timer Premium? How do I know when my 7 Day Free Trial is ending? I miss being able to purchase individual courses. How can I subscribe to Member Plus via Insight Timer's website? Can I purchase Insight Member Plus for Family Sharing on iOS? Why can't I make an in-app purchase? Does My Subscription automatically renew? How can I review My Purchases? I have subscribed. Where do I find the features? I have subscribed but the features are locked. Will I lose offline access to my downloaded files if I unsubscribe? I have a new device. How do I access My Subscription? I want to change from iOS to Android. I want to cancel my Subscription. How can I subscribe to Insight Timer? Payments and Purchases How much can I donate? Help, how do I make a donation? How are Subscriptions billed? How do I cancel before my free trial ends on iOS? Help, how do I request a refund? Why have I received two invoices from Apple? The conversion to my local currency is wrong. How do I update my payment details? Subscription / Donation Cancelation and Refund Policy Can I request a refund from teachers for services offered outside Insight Timer? How do I add promo codes in purchasing a workshop? Profile & Settings I don't want to receive any notifications from the App. How do I edit my Profile information? Why am I hearing notifications during my session? How do I add or change my Profile photo? I'm not receiving my Daily Reminder. How do I access Settings in the app? How do I know which version of the App I'm using? Help, how do I manage my Notifications? Can I add / edit my Location? Help, I can't Login. How do I view content in other languages? Help, I forgot my password. I selected Reset Password, but I'm still not receiving the reset email. I changed devices. Help, I want to change my Insight Timer login email address. I want to remove my Profile photo. I have been using two separate accounts, am I able to merge them? How do I enable/disable the 'Thanks for Meditating feature'? How do I log in to the app? Help, I want to disable daily quotes. How can I remove my favorite track on my profile? How do milestones work? My Journey How do I add Journal entries? Can I export my Journal entries? Are my sessions done on website counted as part of my statistics? Connect Insight Timer Quotes on Social Media What is a Group? How do I search for Groups? What is a Group Meditation? Can I turn off the social features? How do I delete messages? Help, how do I join / leave a Group? I'm having trouble joining a Group. Help, how do I add people to my Group? Help, how do I create a Group Meditation? Help, how do I invite others to my Group Meditation? How do I send free-form messages? How can I send Thanks For Meditating messages? Help, how do I manage Group notifications? How do I access my Messages? Help, I want to report a post I don't like. Why did someone flag my post? Help, how do I remove a user from a Group? What is an event entry code? Can anyone join my Group Meditation? If I change the details of my Group Meditation, will the link change? How do I find friends? Why can't I post in a Group? Help, how do I report a user in my Group? How do I amend the details of my Group Meditation? Can I invite friends to use the app? I don't see the Friend button on a User's Profile. Can I make Group posts via the website? Can I share Insight Timer content with my friends? Help, how do I create a Group? Help, how do I join a Group Meditation? Help, how do I make a user a Group Admin? What happens if I leave a Group? How do I remove Friends? How are Groups managed? How do I leave a Group Meditation? What is a public Group? Help, I want to block a user. What are a Group Administrator's responsibilities? Help, how do I delete a Group Meditation? Help, how do I delete a Group? What are the Group Moderator's responsibilities? How do I view Group Meditations on the web? What is a private Group? Can there be more than one Administrators per Group? Do Group Meditations count towards my meditation statistics? What are Workplace Groups? How do I remove myself as an Administrator from a Group? Help, how do I turn on Group Meditation push notifications? Can I rejoin a Group? Help, how do I remove myself as a Moderator from a Group? How do I create recurring Group Meditations? I want to invite users to join my Group. Help, how do I remove a Group Admin? Help, can I experience Groups on the Web? How do I edit my Group's name, description, and other information? What is the difference between a Group Admin and Moderator? Help, the app font size is too small. Can I upload a custom image for my Group? What if my custom Group image was not approved? Learn What are Insight Courses? How do I watch Live Events? What is the Insight Timer course format? How to share live events with my friends and social media? Can I purchase individual courses? Viewing events in landscape mode How much does a course cost? I want to hide comments while streaming Live Events. How do I listen to Courses without internet access? How to send donations during live events? Are there courses available in additional languages besides English? Is there an option to replay live events? How do I turn on and off the daily notifications for a Course. How do I know if a Teacher has responded to my question? Can I edit my review? Can I access the background music from the Learn to Meditate Course? Apple Watch Why is my session not syncing to my iPhone? Can I use playback Audio? About the LG TV App What is the LG TV Insight Timer App? How do I access Insight Timer on my LG TV? I don’t have an LG TV. Can I access Insight Timer on another TV? What features does the LG TV Insight Timer app include? Can I use the Insight Timer app on my LG TV without having an Insight Timer account? What do I get as an LG TV Customer? What is MemberPlus? How do I become a MemberPlus subscriber via the LG TV App? What if I am already a MemberPlus subscriber? Will a meditation I complete on the LG TV app add to my Stats as a session? Can I do a course from the LG TV app? Features that are not available on the LG TV app: What languages are available on the LGTV App? Troubleshooting Help, how do I reinstall my App? Help, how do I log out? What are the App's device requirements? Help, the App is using too much battery. Help, Insight Timer isn't showing up under my iOS Health App. Help, Tracks stop playing when my Android device goes into sleep mode. Help, I don't see the Friend button on a User's Profile. Help, Failed Tracks have appeared in My Downloads. How do I report Copyright Infringements? Insight Timer Blog Are there any specific requirements for contributing to the blog? How can I contribute to the Insight Timer blog? I want to suggest an article or other page for a potential backlink from Insight Timer Blog. I would like to suggest a category for the blog. Privacy, Safety and Security What are Insight Timer's Community Guidelines? Help, what should I do if i'm being harassed? If I block a user, can they still view my Profile? I don't want My Profile to appear on the post meditation screen. What happens when a user violates the Community Guidelines? Help, I accidentally blocked someone and would like to unblock them. Help, I'm concerned about a user's behavior. Help, I'm the admin of a Group and would like to ban a user Help, I don't want to receive Friend Requests. Help, I'm concerned about someone in my Groups. I don't want people to see what I'm listening to Help, I only want friends to see my activity. What are the Emergency Hotlines? Teachers Top FAQ's Our checklist for uploading content. Why was the image of my track changed? Can my tracks be posted as a series/ on these dates/ approval expedited? Are my followers notified when my files go live? Why did my track get a lot of plays to begin with and suddenly go flat? How can I edit an existing track, update its audio or image? Where can I source good royalty-free music to use as background music in my meditations? How do I access the Teacher Dashboard? Why was my guided meditation image changed? Can a Teacher request meditators as friends? Managing Your Teacher Account Teacher Profile Requirements How do I access the dashboard? What are the features of the Teacher Dashboard? How can I edit the information on my Teacher Profile? Why were the changes to my bio rejected? I want to remove a track. Help, I want to change my Insight Timer Teacher Account email address. Can I have Friends if I have a Teacher Profile? How do I respond to reviews as a Teacher Can I delete reviews? Why is there a discrepancy between play counts on my invoice and my Teacher Dashboard? Help, how do I see my content's total performance over time? Why are my dashboards statistics not updating? Will there be more details and statistics available in the Teacher Dashboard soon? I’m experiencing a problem with my promotion URL links Can I delete my Teacher Account? Payments Do I get paid in USD even if my location is not in the US? When do we receive payment? When will I get paid? How do I give you my payment details? I used an inactive PayPal account. How do I change my payment details? What if I do not want to give my details over the internet? Who pays the payment transfer fee? Why haven’t I received any money yet? Why is there a difference between the amounts on my statement and what I received? Paypal is restricted in my region. Can I be paid to a bank account instead of paypal? I am not comfortable providing my Tax Identification details. I do not want to receive any payment. What are my options? I would like to donate my earnings to charity Why do you need my Tax Identification Number? Why has my 1099 tax form been delayed? I am not sure what tax details to provide. OR I am unable to provide my tax information. Do you already deduct tax on these monthly payments? When do we receive our 1099? How can I Update my PayPal details? Why didn’t I receive any statement this month? Why my Revenue Dashboard shows $0 when I already received the payment? Getting Started What Is Insight Timer for Publishers? Requirements and Guidelines for Teachers How do I become a Teacher on Insight Timer? What kind of content does Insight Timer accept? Content Requirements and Guidelines How do I upload content on Insight Timer? How can Teachers earn revenue from their work? What are the image and technical specifications? Can I upload Foreign Language content? How long does the approval process take? Tips & Best Practices Best practices for content. Recording Tips How do I grow my audience? Tips for a great Live Event Content Tips Tracks Image Requirements & Technical Specifications for Tracks Courses Requirements and Guidelines for Publishing a Course What is the Insight Timer course format for Teachers who want to publish one? How do I submit a course? How can I make money from my course? Who owns the copyright to the course? Can I attach a PDF to my course? I submitted my course proposal. Did you receive it? Why wasn’t my course accepted? Reasons for Rejecting Content Live Events & Yoga Why go Live on Insight Timer? Rules and Guidelines for Live Events How can I become a Yoga Teacher on Insight Timer? Profile Photo Guidelines for Live Yoga Teachers Applying for Live Events & Creating a Live Event Proposal What technical equipment do I need to go Live? What are some content ideas for going Live? Help, any tips on preparing for my live event? How do I go live on the day? How can I teach in Landscape Mode when Live? What is the difference between stereo and high quality when setting up a live event? Where can I watch my replays? Can I download comments from my live event? Connect Computer Audio & Play Music on Your Computer to your Live Event Adding Virtual Background to Your Live Event Giving OBS permission to use Virtual Cam on your MacOS Capture Group Video Call Feed from Zoom to Live Event Using your Smartphone as a Webcam for your Live Event Sharing Computer Screen To Live Event Donations How do I enable / disable donations on my Teacher Profile? How much can my listeners donate? Where do my listeners donate? How do I know when I receive a donation? Can I thank a listener for a donation? Do I receive 100 % of the donations? When will the money land in my account? What if I don't want to accept a donation? Subscription Revenue Where do I see how much revenue I have earned from Subscriptions? Trust & Safety A user is "spamming" my live event - what do I do? What should I do if I am being harassed? I'm concerned about the safety of a user of Insight Timer Inappropriate or unfair track or course review Workplace About @Work What is Insight Timer Workplace? What is the cost of Insight Timer @Work? What do I get with the $99/month Business Plan? What forms of payment are accepted? Will payment automatically renew? What are the Courses and Skills in the Insight Timer Business Plan? What are the main features of Insight Timer for the Workplace? How does employee registration work? What if an employee already uses Insight Timer with a personal email? Does the US$99/month Business Plan really unlock access for an unlimited number of employees? Do you provide launch communications? What data is shown on the Reporting Dashboard? How do I become the account admin? Can there be multiple account admins? Do I have to sign a contract? What is included in Insight Timer @Work No Company Domain Email? Don’t have a work email address but other colleagues do? Find out ways to still join @Work on Insight Timer. I’m the Admin of my company’s Workplace, how do I invite colleagues without a work domain email address? How can I sign up my workplace to Insight Timer @Work on the website? Workplace Tab What is a Workplace Group? Help, how do I create a Workplace Group? Help, how do I join a workplace? What is the difference between a Workplace Admin and Workplace Owner? How do I become the administrator of my workplace? How do I nominate someone to be the administrator of my workplace? Help, how do I invite members to join the Workplace group? What happens if I add my Workplace in Groups? How do I change or leave a workplace? Help, how do I delete a Workplace group? Help, how do I access Workplace on the web? I want to subscribe but my company has multiple email domains. For Workplace Users Help, I accidentally left my Workplace. How do I rejoin? Help, how do I leave my Workplace? Help, how do I hide or make Meditation's private? How does Insight Timer share my data on Workplace? Can I filter the content I see? What do I get with Insight Timer for the Workplace? Help, I don’t see my Workplace Group and don’t have access to member plus content. I already have a MemberPlus Subscription, what should I do? Help, how do I verify my Workplace? Help, what if I already have a personal Insight Timer account? Help, how do I create a group Meditation for my team? Can my Workplace view my personal activity? For Workplace Admins Why do you have so much free content? Will payment automatically renew? How should I announce Insight Timer to my company? Help, I don't have time to manage all of the Group Meditations. What else can I do? What happens if a colleague leaves the company and their work email is deactivated? Help, how do I remove someone from my Workplace? Help, how do I add a coworker as a Group admin? Help, can Workplace Groups be used in meetings and for team building? Help, how does employee registration work? What data can I see on the Reporting Dashboard? Is there a contract I have to sign for the $99 / month Business Plan? How many employees can I have on the $99 / month Business Plan? How do I run group meditations during virtual meetings? Can I add additional admins to the account? Open navigation Are my sessions done on website counted as part of my statistics? Sessions done on the website do not count towards stats. We hope to have this integrated soon.