If you're unable to use the Member Plus features, start by confirming that you're signed into the correct account. If you've done this and still encounter issues, follow these steps to restore your purchase:
- Open the Insight Timer app on your device.
- Tap the menu icon (☰) in the top-left corner.
- Scroll down and select "Settings."
- Go to "Subscription & Donations."
- Tap on "Restore Purchases." If you are unable to see this, it means that your subscription is already active.
If the issue persists, we're ready to assist. Please contact our Customer Support Team, providing:
- The email address used for login.
- A copy of your Subscription purchase receipt.
A team member will respond as soon as possible to help you.