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Why Are My Dashboard Statistics Not Updating?

If your teacher dashboard stats aren't showing or updating, this is usually a caching issue. Here's how to fix it.


How to Resolve the Issue

First, try clearing your browser history and refreshing the page. This often resolves caching problems and will allow your stats to display properly.


If your statistics still don't appear after clearing your cache, we're here to help. You can reach our support team in two ways:


  • In-app support: Use the chat option at the bottom right of your teacher dashboard.
  • Email support: Contact us at publishers@insighttimer.com.


Our team will help you troubleshoot further and get your dashboard back on track.



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Last updated: 2026-03-18 20:24:06 +0800