Updating your payment information is easy. Simply, follow these steps:
- Please log in to your Teacher Dashboard.
- Head to the "Payment Details" tab and update your information.
Our system is updated with this information on the 12th of each month, so please keep an eye out for any changes around that time.
Payment made to an inactive PayPal account might have the following issues:
- The transaction will get denied by PayPal
- The transaction will be in pending for 30 days as the recipient hasn't claimed the payment. After 30 days, the unclaimed payment is automatically canceled and returned to Insight Timer.
If you reside in countries where PayPal is not allowed, please contact email@example.com to arrange an alternative option. Please note that unclaimed funds after 12 months will be donated to charity.
NOTE: Due to current restrictions, we cannot make payments to teachers with a connection, directly or indirectly, to countries such as Belarus, Russia, Cuba, Iran, North Korea, Syria, or the regions of Crimea, Donetsk, and Luhansk. This includes any transactions initiated from these jurisdictions.
If you do not wish to share your payment details with us over the internet, please email firstname.lastname@example.org and we will arrange a more suitable option for you.